China Mobile | Dominik Mayer – Products, Asia, Productivity

Because you also pay when someone calls you, you’re unreachable if there’s no more money on the card. So I bought an update right away. It wasn’t that easy to tell the man what I wanted. We had no common language. As most Chinese he spoke neither English nor German and my Chinese is hardly existent. I ended up with this:

And had no idea what to do. I called 13800138000 and switched to English but I still needed a “user pin number” which I don’t have. One hour after I had started – and only due to Chinese help – I finally had 48 Yuan on the card. I’d like to know where the missing 2 Yuan went.